Rhino Arc won't charge...

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10 comments

  • Avatar
    Chad Madden

    I'm having the exact same problem. Mine is 2 weeks old. First charged all the way. Now after use I've let it charge for like 8 hours and it sits at 40%. Won't move...

  • Avatar
    Spiro Angelatos

    I have the identical problem and even ordered a new charging cable from Rhino in the hopes it would remedy the problem. It did not.

  • Avatar
    create

    I have a dead ARC also, bought 11 months ago. Used a handful of times, display lights up when connect to wall charger. Flashing Full/Empty. nothing happens though. no charging. does not turn on either. have contacted support.

  • Avatar
    mark

    Same here, I've purchased 2 Rhino Arc's and both have the same recharge issue I've now left them on for 24 hrs and they don't charge more than 30%.

     

    Any update on this Rhino

  • Avatar
    Chad Madden

    So I changed out my USB cable twice. Also using an Apple wall charger. I plugged it in this morning and finally it has charged up from 40% to about 90%. I left it in all day. I have no idea the exact reason. I thought it was a software update issue, but just wanting to give an update. 

  • Avatar
    mark

    Thx Chad I'll try that as well!

     

    I've had my two Rhino ARC's plugged in for 40 hrs now, one still has 30% charge but the other has crept up to 50%

    I'm going to try and charge one now using an Apple USB wall charger to see if get the same result as above!

     

    Any update on this Rhino?

  • Avatar
    Christoph Hartmann

    I also have this problem. I tested it with 3 different charges, but the ARC never charge more than 30 - 40%. 

    Does the Apple USB charger fix the problem?

  • Avatar
    Darren E Cowley

    Returned one Arc with this issue, second one is exactly the same, obviously not up to the job. There should be a real imho.

     

    Cheers

    D

     

  • Avatar
    mark

    Hey, i've  sorted this issue 

    I bought two of these Arc's, I had exactly the same issue as what's been described above!

    The Arc would not charge more than 30%!

    Now, this is what I think I did wrong, with both ARC's I switched them on and I started to test/play with them out straight out of the box, I believe now, this triggered a battery memory problem, and i guessing everyone else above prob did the same thing! What I should have done is give them a full charge first (I believe). Anyway, this isn't important, what is important is what I did to correct the issue!

    So when I came to charge them after I had been using them out of the box I got the 30% charge issue! I had nearly given up on them when after 20 hrs of charging one of the arc had moved up to 40% shortly followed by the other ARC also reaching 50% so ended up leaving them on for nearly 4 days and 5 days charging to get them both up to 100% charged, then I phoned Rhino and they said now soak test them, so I set the two ARC's up on a loop movement and 4.5 hours later both were completely dead, then I charged them again both of them charged to 100% in 4.5 hours, ever since then they've charged fine.

    Hope this helps all above

     

     

     

     

     

  • Avatar
    mark

    I did use an apple charger but I really don't think that was the issue, I'm 90% its a battery memory issue in the ARC, tbf the worst battery memory issue I've ever seen i a bit of pro kit looking at all the above!

    I now use any USB chargers and they all work fine and take 4 to 4.5 hrs each time to charge the ARC to 100% and each time the ARC gives me 4 hours of operation approx

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