Rhino is proud to offer existing customers a trade-in program where customers receive a $300 discount on a future order after placing an initial purchase of Arc II, then sending us their old Motion and Arc.
Only 3 Steps to the Trade- In program:
1. Place an order for Arc II directly through our website
2. Once that order ships, send your old Motion (both motor and controller) and Arc to us. Rhino is able to offer a prepaid shipping label to those based in the US only, International customers are still welcome to participate in the promotion, we just ask that you cover the shipping cost to send it in.
3. As soon as your old gear arrives and is processed, we will reach out via email with your $300 discount code to be used on a future purchase. Please allow 3-4 business days to process your promotion discount.
Promotion Q & A
Q: I've placed an order for Arc II directly through you and am ready to send in my old Motion or Arc, what is the next step?
A: Email email@example.com with the dimensions (L x W x H) of the box you will be using to send them in. If you are in the US, we will email you a prepaid label upon verification of your initial order. If you are international, reach out to us to let us know you will be participating in the promotion and we will give you a claim # to use for reference when sending in your Motion and Arc. International customers are responsible for shipping costs.
Q: What can I get with my $300 discount code?
A: Anything on our site can be purchased with the code. Popular purchases include the Hard Shell Case, Power adapters, Rhino Focus, and Extended Warranties.
Q: What if I’d prefer to place one order for everything and have the $300 refunded once Rhino receives my old gear?
A: Unfortunately we are only able to provide the promotion in the form of a discount code. This code can not be applied retroactively to the initial order.
Q: Can I participate in the trade in promo if I purchase Arc II through a reseller?
A: This program is limited to orders placed directly through our website and unfortunately does not extend to our dealers at this time.
Q: How does the discount code work?
A: This discount code does not have an expiration date and can be used on multiple items, but is limited to one order.
Q: If I purchase ROV, does that qualify me to participate in the promotion?
A: No, Arc II must be purchased to participate in the promotion.
Don’t hesitate to reach out to our customer support team with any questions or to begin the process for your trade - in promotion.