We know how eager and excited you all are to get your hands on ROV and we are working our hardest on getting these to you as soon as possible. Here is the latest update:
During production, we discovered an issue with the pulley mount located inside the end plate of the sliders. As such, production was delayed by about 2 weeks. At this time, we are expecting the units to ship from our supplier to our warehouse on June 30th. The units should arrive at our warehouse 7-10 days later. We will immediately QC each slider and begin shipping to our customers.
*Pre-orders will be shipped in the order they were placed in our system. Please do not reach out asking to expedite orders. The processing/fulfillment timeline cannot be altered. If you would like to expedite your shipping method, that is available for US customers only. Reach out to email@example.com and we can accommodate that as long as your order hasn't already been shipped. (Additional fees may apply)
We expect to have all current pre-orders placed before June 21st to be shipped by July 30th. Pre-orders placed after June 21st will ship by August 30th. Any changes to this estimated timeline will be updated here. We truly appreciate your patience and understanding during this time.