Rhino Camera Gear Lifetime Warranty
Rhino Camera Gear warrants that your Rhino gear will be free from manufacturer defects in materials and workmanship for the lifetime of the product. If a defect in the Product arises, Rhino will repair or replace it with a new or refurbished product or component. This Warranty does not apply to (x) Products you purchase from unauthorized resellers; (y) where the instructions for use and activation of the Product are not complied with; or (z) where the Product is damaged as a result of normal wear & tear, accidental damage, abuse, unauthorized modification or other causes beyond our reasonable control.
Rhino Camera Gear Electronic Warranty
Rhino Camera Gear warrants that your Rhino electronic product will be free from manufacturer defects in materials and workmanship for a period of one (1) year from the date of delivery to the original retail purchaser. If a defect in the Product arises within the Warranty Period, Rhino will repair or replace it with a new or refurbished product or component.
When you need to reach out to us regarding your gear
Any warranty services must be accompanied by the order number (6 digits) from the transaction through which the warranty product was purchased. The order number serves as your warranty number and must be retained. Once we receive your package, please allow 3-4 business days to process your return or exchange.
For your convenience, Rhino Camera Gear is pleased to provide you with a postage-paid mailing label available to delivery addresses in the 50 states of the United States only, including Alaska and Hawaii. Free Returns are not available to APO/FPO addresses.
International customers can send the item back to us at the address below using any trackable method. We are happy to refund shipping fee’s incurred for under-warranty items, via PayPal, within reasonable limits (no more than $70 USD). No COD packages will be accepted. Once the item has shipped, international customers can submit a request to refund shipping costs by forwarding a copy of the shipping receipt, tracking information, and their PayPal email to firstname.lastname@example.org.